Provider Support · Reconciliation · CS-0004402
Provider requesting reconciliation for June 2026
In ProgressHighRegion VII
SLA
55% remaining · due 7/25/2026
01New
02In progress
03Waiting
04Resolved
05Closed
Case summary
Beneficiary reports that a recent outpatient consultation at Talisay District Hospital was rejected under their current PhilHealth coverage. The claim was submitted on 2026-07-14 and returned with error code 402. Investigation is in progress with the empanelment and claims-support teams.
Timeline
- 2026-07-22 09:12Note added — awaiting provider responseAna Faye Reyes
- 2026-07-20 14:32SLA milestone: 60% consumedSystem
- 2026-07-20 08:14Case assigned to Region III Claims SupportAna Faye Reyes
- 2026-07-19 17:22Inbound call — requested statusR. Mercado
- 2026-07-18 11:00Case created from portal submissionSystem