Communications
Contact Center — Agent Desktop
Handle the current call, verify identity, and dispose the interaction.
Live call — 03:42
Caller identification
RD
Rosario D. Mercado
PIN-03-201847221-6 · Senior Citizen
Malolos, Region III
Journey: ongoing care2 open cases
Unverified
Identity verification
- 1Confirm full legal name
- 2Confirm date of birth
- 3Confirm last 4 digits of PIN
- 4Confirm registered barangay
Disposition
Call summary
Verify identity before disposition.